Hotel Santa Helena Plaza offers 30 guestrooms with flat-screen televisions and cable programming. All rooms include free WiFi, complimentary bottled water, and bathrooms with rainfall showerheads.
Outdoor Pool Access
Guests can use the outdoor pool and take in views from the terrace. The hotel provides free self parking and complimentary wireless Internet access in public areas.
Central Oaxaca Location
Located in Oaxaca's city center, the hotel is a 4-minute walk from Nuestra Senora de la Soledad Basilica and 7 minutes from Museo del Ferrocarril. Benito Juarez Market and Zocalo Square are within a 10-minute walk. Oaxaca International Airport is 10 km away.
Tour Assistance Available
The 24-hour front desk provides tour and ticket assistance, luggage storage, and access to a computer station. A front-desk safe is available for guest use.
Near Cultural Landmarks
The hotel is 0.4 miles from San Felipe Neri Temple and within walking distance of Plaza de la Danza (0.5 km), Andador Turistico (1 km), and Oaxaca Cathedral (1 km). The Oaxaca Ethnobotanical Garden and Tule Tree showcase the area's natural beauty.
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Getting around
All Transportation Options at a Glance
City Centre
Oaxaca4600 ft
Airports
Oaxaca International (OAX)
4.8
mi
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
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Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 5 reviews
Charles
United States,
January
2025
5.8/10
I had a lovely stay at Hotel Santa Helena Plaza. The spacious rooms were a highlight, and the fresh sushi at the restaurant was a tasty treat. However, I found the service a bit lacking at times, which detracted from the overall experience. 🌟🍣
Rooms
8.0
My room was quite spacious, featuring modern amenities and comfortable beds. The clean design made it feel welcoming.
Service
6.0
The service was friendly, but I did experience delays that were frustrating at times.
Location
9.0
The hotel's location is excellent, conveniently situated near many attractions and local shops.
Dining
8.0
I loved the fresh sushi offered at the hotel dining area; it was one of my favorite meals during my stay.
Facilities
7.0
The facilities were well-maintained, providing a comfortable environment to unwind after a day of exploring.
Larry
United States,
January
2025
6.0/10
My stay at Hotel Santa Helena Plaza was quite enjoyable. The rooms were cozy and very clean, which made for a comfortable experience. However, I did find the dining options a bit limited, and I was hoping for more variety. Overall, a pleasant stay with some room for improvement! 😊
Rooms
8.0
The room was cozy and clean, providing a relaxing space for my stay.
Service
8.0
The staff was friendly and accommodating, which enhanced my experience.
Location
9.0
The hotel is conveniently located, making it easy to explore the area.
Dining
6.0
I found the dining options limited, lacking variety during my visit.
Facilities
7.0
The facilities were well-maintained but could benefit from some updates.
Ryan
United States,
January
2025
6.0/10
My stay at Hotel Santa Helena Plaza was quite pleasant, with beautifully decorated rooms that provided a cozy atmosphere. However, there were a few hiccups with the dining service that slightly marred the experience. Overall, it was a good blend of comfort and culture. 🌟
Rooms
8.0
The rooms were tastefully adorned, combining traditional Oaxacan decor with modern comforts, making my stay very enjoyable.
Service
6.0
While the staff were generally friendly and accommodating, I experienced a delay during breakfast service that was a bit frustrating.
Location
9.0
The hotel is conveniently located in the heart of Oaxaca, allowing easy access to local attractions, which I loved exploring.
Dining
5.0
The dining options were tasty, but the service speed during peak hours was lacking, leaving me waiting longer than expected.
Facilities
8.0
The hotel offered lovely facilities, including a charming courtyard where I could relax and enjoy the ambiance.
Jim
United States,
December
2024
6.2/10
My stay at Hotel Santa Helena Plaza was enjoyable, with beautiful room decor and a great location near the city center. However, I did face a few issues with the dining service, which could have been more attentive.
Rooms
8.0
The rooms were elegantly decorated, featuring traditional fabrics and modern amenities. I particularly appreciated the spaciousness, which made my stay quite comfortable.
Service
6.0
While the staff was friendly and welcoming, the dining service was a bit slow during peak hours. I had to wait a while before my order was taken, which was frustrating at times.
Location
9.0
The location was perfect for exploring Oaxaca, situated within walking distance of major attractions and vibrant markets. I loved being able to stroll through the nearby historic streets.
Dining
7.0
The food quality was satisfying, especially the fried rice, but the delays in service during breakfast left me wanting more prompt attention.
Facilities
8.0
The hotel offered great facilities, including a well-maintained pool. I enjoyed relaxing by the water after a long day of sightseeing.
Chuck
United States,
October
2024
7.2/10
My stay at Hotel Santa Helena Plaza was pretty nice overall. The rooms were spacious and cozy, but I did find the Wi-Fi to be a bit spotty at times. The location was prime, right near all the action in Oaxaca, which made exploring super easy.
Rooms
7.0
The spacious rooms had this cozy vibe, and I loved the amazing views. However, the Wi-Fi was not always reliable, which was kinda frustrating.
Service
7.0
The staff was friendly and always willing to help with questions, even though there were a couple of delays in getting room service.
Location
9.0
I was stoked about the location; it's right in the heart of Oaxaca with tons of restaurants and shops nearby, making it super convenient.
Dining
6.0
The breakfast was decent-had some classic Sicilian touches. But honestly, I wished for a bit more variety in the choices they offered.
Facilities
8.0
Facilities were great! I enjoyed the pool area, though it could've used a little more upkeep to match the overall vibe of the hotel.
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